La Medusa Grand Hotel




This page describes the web site’s management methods in relation to the processing of site visitors’ personal data.
This is a disclosure also made in accordance with art. 13, Italian Leg. Decree 196/2003 – The Personal Data Protection Code – for those interacting with web services provided by the Personal Data Protection La Medusa Grand Hotel, accessible online from the following address:

corresponding to the homepage of the site La Medusa Grand Hotel.

This disclosure refers only to the La Medusa Grand Hotel’s web site and not for any other web site accessed by the user via links.

The disclosure also refers to Recommendation no. 2/2001 on personal data protection which the European authorities, through the Group established pursuant to art.29 of EU Directive 95/46/EC, adopted on 17 May 2011 to identify a number of minimum requirements for online collection of personal data and, in particular, the methods, timing and nature of the information that data processing controllers are expected to provide to users when they connect to web pages, regardless of the purpose of connection.

After consulting this web site, the data relating to identified or identifiable persons may be processed.

The Data Processing “Controller” is La Medusa Grand Hotel, with its operations base at Via Passeggiata Archeologica, 5 Castellammare di Stabia - 80053 - Sorrento Coast - ITALY, Piano di Sorrento (NA) – email:


The processing in relation to web services for this site is performed at the aforementioned address of the La Medusa Grand Hotel and only by technical office staff appointed for such purposes, or by other persons appointed for occasional maintenance operations.

No data deriving from the web service is communicated or disclosed to other parties.

The personal data provided by users submitting requests for the issue of information (brochures, CD-ROMs, newsletters, replies to queries, etc.) is used only to complete the service required and is disclosed to third parties only if strictly necessary for that purpose.

Browsing data

As part of their normal operations, the IT systems and software processes used to operate this web site acquire elements of personal data, the transmission of which is implicit in the use of Internet communications protocols.

This data is not gathered for association with the identified parties, but through processing and association with data held by third parties its very nature could allow identification of the user.

This data category includes IP addresses or domain names of the computers used by users connecting to the web site, URI (Uniform Resource Identifier) coded addresses for the resources requested, the time of the request, the method used to send the request to the server, the size of the response file received, the numeric code indicating the response status from the server (successful, error, etc.) and other parameters relating to the operating system and IT environment of the user.

This data is used only to obtain anonymous statistics on use of the web site and to check that the site is operating correctly, and is cancelled immediately after processing. The data could be used to ascertain liability in the event of computer crime against the web site: except in such cases, the web contact data is not kept for more than seven days.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to addresses indicated on this web site results in subsequent capture of the sender's address, necessary in order to reply to requests, together with any other personal data included in the message.

Specific summary data can gradually be published or made visible on the pages of the web site prepared for special services on request.


What is a cookie.
Cookies are small text strings that the site visited by the user send to its terminal. The text stores information that the site is able to read at the time when it is consulted once again by the user. Some cookies are necessary for the proper operation of the site; others are useful to the visitor because they make navigation and use of the web faster and quicker or, for example, can store the user's name or language settings. The advantage of having the cookies installed on your computer is to avoid the need to provide the same information, for example, to access a site already previously visited.

The Guarantor for the protection of personal data, by the provision of 8 May 2014 (published in G.U. [Gazzetta Ufficiale di Giurisprudenza (Official Law Journal)] no. 126 of 3 June 2014), has divided cookies into two main categories.

a. Technical Cookies.
Technical Cookies are those used for the sole purpose of “carrying out the transmission of communication over an electronic communications network, or as strictly necessary for the service provider of the IT company specifically requested by the subscriber or user to provide this service (see, Art. 122, paragraph 1 of the Code)”.

They are not used for other purposes and are normally installed directly by the owner or operator of the website. Technical cookies can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or get authenticated to access restricted areas); analytics cookies, similar to technical cookies because used directly by the site operator to collect information, in aggregate form, on the number of users and how they visit the site; functional cookies, which allow the user to navigate based on a set of selected criteria (for example, the language, the products selected for purchase) in order to improve the service rendered to the same.

b. Profiling cookies.
Profiling cookies are designed to create profiles relative to the user and are used in order to send advertising messages in line with the preferences expressed by the user when surfing the net. Given the considerable invasiveness that such devices may have to the private sphere of users, Italian and European legislation requires users to be properly informed about the use of the same and to express their valid consent.

Because our site uses cookies.
Our site uses only technical and "third party" cookies. The use of cookies provides the user with a better browsing experience. Through cookies, for each visit on the site the user does not have to enter the same information already provided during the first visit. Cookies are also used to optimize the performance of the website.

"Third party" cookies (Social Network).
When visiting our website, cookies may be received from sites operated by third parties and this is mainly due to the presence of "social plugins" for Facebook, Twitter, Google+, Pinterest, and LinkedIn. These are part of the page visited, generated directly by said sites and integrated into the page of the host site. The more common use of social plugins is aimed at sharing content on social networks. These services allow for interacting with social networks or other external platforms directly from the pages of this site. The interaction and information obtained from this website is in any case subject to the user's privacy settings relative to each social network. If an interaction service with social networks is installed, it is possible that even if users do not use the service, the service will collect traffic data about the pages on which it is installed. To view the respective privacy and cookies policies it is possible to visit the social network's websites.

- Facebook
- Twitter
- Google +
- Pinterest
- Linkedin

Google Analytics.
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies, which are text files that are placed on the user's computer to help the website analyze how users use the site. The information generated by the cookies on the use of the website (including the IP address) will be transmitted to and stored by Google servers. Google will use this information for the purpose of evaluating the use of the website, completing reports on website activity for website operators and providing other services relative to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law or if third parties process the above-mentioned information on Google's behalf. Google will not associate your IP address with any other data held by Google. You can refuse consent to the use of cookies by selecting the setting for the browser, but this may prevent you from using all the features on this website. By using this website, you consent to the processing of data by Google in the manner and purposes stated above.

How to disable cookies.
To disable cookies, the user may consult the procedures provided by the browser, and then change the cookie settings, referencing the operating instructions or help screen of the browser to find out how to adjust or change the browser settings.

Since each browser - and often different versions of the same browser - also differ significantly from one another, if the user prefers to act independently through the browser preferences, detailed information on the necessary procedure can be found in the browser manual. For an overview of the mode of action for the most common browsers, visit

The user can turn off Google Analytics during browsing using the add-in available for Chrome, Firefox, Internet Explorer, Opera and Safari through this link

Attention (!): by disabling cookies the site may not be displayed correctly.


Except for that specified under Browsing Data, the user is free to provide personal data in request forms sent to La Medusa Grand Hotel or in any event indicated in contact with our office to accelerate the issue of information or other communications.

Failure to provide such data might mean that it would be impossible to obtain the information requested.


The personal data is processed using automatic tools for the length of time strictly necessary to achieve the purpose for which it was obtained.
Specific security measures are adopted to prevent data loss, unlawful or incorrect use and unauthorised access.


The parties to whom the personal data refers have the right to obtain confirmation, at any time, of the existence or otherwise of such data and to be informed of the content and source, verify its accuracy or request integration, updating or correction (art. 7, Italian Leg. Decree 196/2003).

The same article offers the right to cancellation, transformation into anonymous format or block data processed in violation of the law, or in any event and for legitimate reasons oppose its processing.

Requests should be addressed to La Medusa Grand Hotel with registered office at Via Passeggiata Archeologica, 5 Castellammare di Stabia - 80053 - Sorrento Coast - ITALY as follows: via mail to or via fax on +39 0818717009

For the purpose of providing complete information, the article on the rights of interested parties is provided below.

Art. 7. Personal data access rights and other rights
1. The interested party has the right to obtain confirmation of the existence or otherwise of his/her personal data, even if not yet recorded, and its communication in an intelligible format.
2. The interested party has the right to be informed of:
a) the source of the personal data;
b) the purpose and method of processing;
c) the logic applied in the event of processing via electronic means;
d) details of the controller, manager and appointed officer under the terms of article 5, subsection 2;
e) the parties and categories of parties to whom personal data may be communicated or who may become aware of data as designated Italian representative, manager or officer.
3. The interested party has the right to:
a) updating, amendment and integration of the data, if required;
b) cancellation or transformation into anonymous format or the blocking of data processed in violation of the law, including data no longer necessary for the purpose for which it was obtained or later processed;
c) confirmation that the activities listed under points a) and b) above have been notified, also with regard to content, to the parties to whom the data has been communicated or disclosed, unless such confirmation proves impossible or would require the exploitation of means disproportionate to the right protected;
4. The interested party has the right to oppose, wholly or in part:
a) for legitimate reasons, the processing of related personal data, even if relevant to the purposes of its collection;
b) the processing of his/her personal data for the purpose of advertising material mailings or direct sales or for the purpose of market research or marketing communications.

Every effort will be made so that the functions of this web site interface as much as possible with the automatic privacy control mechanisms available in certain products adopted by users.

As the current quality of automatic control mechanisms do not yet ensure they are free from error or malfunction, note that this document, published at the address:

constitutes the “Privacy Policy” of this web site and will be subject to updates (the various versions will remain available from the same address).

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La Medusa Dimora di Charme Hotel & Boutique spa Passeggiata Archeologica, 5 Castellammare di Stabia - 80053 - Napoli - ITALY
Tel.: +39 081 8723383 - Fax: +39 0818717009 - E-mail: